top of page

FAQs

Questions about using the Marketing Strategy app? See common questions below. If you have questions not shown here, please email us

​

We'll respond within 5 standard working hours

Monday to Friday GMT.  

Ready to Grow Your Business? Start Free with Ads or go Pro with Ad-Free Experience. Download Now!

Frequently Asked Questions (FAQs) about the Marketing Strategy App

 

Welcome to the FAQ page for the Marketing Strategy app, your personalised guide to business growth. Designed specifically for micro business owners, our app is built on 15 years of extensive research into the most efficient and effective tactics to grow and maintain growth over time with limited resources.

 

We understand that as a micro business owner, you want to spend 99.9% of your time doing what you love. That's why our app focuses on what you need to improve and grow, rather than what you're already doing well.

 

Whether you're looking to build customer confidence, increase in-store customers, or design content that increases sales, our app provides a targeted and effective approach without requiring any prior marketing knowledge.

 

Below, you'll find answers to some of the most common questions about the Marketing Strategy app. If you have any additional questions or need further assistance, please don't hesitate to contact us.

  • How do I remove ads in the Marketing Strategy app?
    To remove the ads, upgrade your experience with a subscription to an Ad-Free: Which one are you? > If you are still answering questions in the app, the progress bar shows less than 100%, watch this video: > If you have finished answering all the questions in the app, the progress bar says 100% and you have submitted the questions and you have a Home screen with your strategy, watch this video: For support: WhatsApp in the app, or support@stratagease.com
  • Who is behind the Marketing Strategy App?
    The Marketing Strategy app is the brainchild of Dr. Raewyn Sleeman, DBA, the founder of Stratagease. With a strong background in marketing strategy, Dr. Sleeman has dedicated over 15 years to extensive research, focusing on the most efficient and effective tactics for micro business owners to grow and maintain growth over time with limited resources. Understanding that micro business owners prefer to spend 99.9% of their time doing what they love, Dr. Sleeman has designed the app to provide targeted strategies that give back that ability. The app's algorithm is built on facts and scientific research, tested in the market with micro-businesses, and aims to eliminate the common cause of failure that comes from guessing or copying other companies. The chapters in the app's personalised strategy are carefully curated to focus on what business owners need to improve and grow, ranging from building customer confidence to increasing in-store customers. Dr. Sleeman's expertise and dedication to small businesses are evident in every aspect of the app, providing a solid foundation for growth without the need for marketing knowledge. You can learn more about Dr. Raewyn Sleeman and her tips for success here.
  • How did you make my marketing strategy affordable?
  • How to stay motivated when it's hard to run my business?
    It's easy to get overwhelmed and feel unmotivated to keep trying when it gets hard. Everyone who owns or manages a small business experiences it at some point. You can get daily motivation within the Marketing Strategy App - Free, each weekday. Look for Daily Bonus Growth Tips in in-app notifications. Read how to get your daily dose of motivation here
  • What are your terms of use of the marketing strategy app?
    We provide full transparency for the use of our marketing strategy app and the provision of our services to give you confidence. For information on any item listed below, see our Terms & Conditions. 1. AGREEMENT TO TERMS 2. INTELLECTUAL PROPERTY RIGHTS 3. USER REPRESENTATIONS 4. USER REGISTRATION 5. PROHIBITED ACTIVITIES 6. USER GENERATED CONTRIBUTIONS 7. CONTRIBUTION LICENSE 8. GUIDELINES FOR REVIEWS 9. MOBILE APPLICATION LICENSE 10. SUBMISSIONS 11. THIRD-PARTY WEBSITE AND CONTENT 12. ADVERTISERS 13. SITE MANAGEMENT 14. PRIVACY POLICY 15. TERM AND TERMINATION 16. MODIFICATIONS AND INTERRUPTIONS 17. GOVERNING LAW 18. DISPUTE RESOLUTION 19. CORRECTIONS 20. DISCLAIMER 21. LIMITATIONS OF LIABILITY 22. INDEMNIFICATION 23. USER DATA 24. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES 25. CALIFORNIA USERS AND RESIDENTS 26. MISCELLANEOUS 27. CONTACT US
  • How do I create my marketing strategy in the Marketing Strategy app?
    Watch this 50 second video to see how to do it quickly and easily: In this 50-second video, you'll see how quick and easy it is to create and use the Marketing Strategy app to create an expert personalised marketing plan for your business. The video guides you through the basic steps of creating your own strategy, explains the support you have along the way, how to save and continue later, and how to do the activities in your plan. Download it today on Google Play or the App Store to get started achieving your personal and professional goals through your business. #businessowner #marketingdigital #marketingonline #marketingstrategy #marketingstrategytips #smallbiz #smallbizmotivation #smallbusinessowner
  • What are my subscription options in the marketing strategy app?
    Good question. There are two options with our Pro subscription. Pro subscription is for an Ad-Free experience, reducing distractions of creating and using your strategy. Pro subscription options are Monthly or Yearly. The Monthly subscription rate is micro-business budget friendly at less than $1 per day, with 30% savings when choosing the Annual option. Subscription types are recurring, meaning you are automatically subscribed at the end of the renewal period unless you cancel. Monthly subscriptions renew each month, and yearly subscriptions renew annually. If you cancel your subscription before it renews you will have access to your marketing strategy Ad-Free until the end of the subscription period. No refunds are provided when cancelling subscriptions. This means you can subscribe on a monthly or yearly basis for an Ad-Free experience, or use the app Free with Ads. You are free to choose the option that works best for your business growth plans. Your first marketing strategy contains essential activities required to build a strong foundation for your business. When you've completed all activities you can move to the next level with an updated strategy to further grow and maintain your business for continued success. If you need help deciding which subscription is right for you, drop us an email at support@stratagease.com A new video will be posted soon for our recent updated app release of Free with Ads or go Pro with an Ad-Free experience.
  • How can the Marketing Strategy App help my business grow?
    The Marketing Strategy App can boost your business growth by 30% or more by providing a personalised marketing strategy. It helps you focus on what's important while the AI takes care of the rest.
  • How do I use the app to create my marketing strategy?
    Good question! Here's a 77-second video that shows how to create and use your strategy in the Marketing Strategy app:
  • What is the cost of using the Marketing Strategy App?
    The Marketing Strategy app offers a flexible pricing model to suit your needs. You can start using the app for Free with Ads, which provides access to essential features and tools to help you grow your business. If you prefer an Ad-Free experience, you can go Pro. The Pro version is available through a monthly or annual plans, providing you with fewer distractions and quicker navigation so you get more done in less time. For micro business budget friendly pricing information for your region please download the app from Google Play or the App Store.
  • Do I need marketing experience to use the Marketing Strategy App?
    No, you don't need to know marketing to use the Marketing Strategy app. The app is designed specifically with small and micro business owners in mind, many of whom may not have formal marketing training or experience. By simply answering easy questions about your business, the app's AI strategy engine builds a personalised growth plan tailored to your specific needs. The chapters in your strategy are based on extensive 15-year research and are focused on the most efficient and effective tactics to grow and maintain growth over time with limited resources. Each chapter provides plain language instructions and insights, guiding you through various aspects of marketing such as competition profiling, innovation, website optimisation, social media, pricing, and more. Whether you're already proficient in certain areas or need guidance on everything, the app customises the strategy to focus on what you need to improve and grow. So, whether you love marketing or hate it, the Marketing Strategy app provides a confusion-free plan that gives you certainty, confidence, and control of your business's growth without requiring any prior marketing knowledge.
  • How do I get more followers to my social media pages?
    This is a question we get asked often, and you might have it too. You'll grow subscribers or followers on any social media channel by being consistent, providing useful content, regularly posting, looking professional, using relevant keywords, along with paid advertising (even a dollar a day - to users on the platform) - as long as you specify the right people to see your ad. The Marketing Strategy app is designed to create a business that people will trust. It includes activities that when you do them you will be consistent, be able to provide useful content, look professional, and whatever else potential customers need to choose your company. When you do the activities* in the app you create a trusted business. It teaches you how to do the things to grow subscribers or followers on any social media channel. It starts by creating a business that looks professional and provides useful services or products that people want to buy in any format, video or otherwise. Use the app and do the activities and you'll get closer to building your viewer base. The Marketing Strategy App Support Team *Find the activities in your strategy via the Home screen. Click into each chapter and you’ll see a section called ‘Activity’ within each part of your strategy. Follow the instructions in each Activity to achieve the results you want for your business. If you don’t have a Home screen yet, answer all the questions in the app - to 100% progress, and you’ll see your personalised strategy in you Home screen. Contact support@stratagease.com if you need additional help. #youtube #facebook #instagram #linkedIn
  • Which tech tools will help my business do better?
    A recent 2023 study by Taleb, Hashim, and Zakaria shows that using tech is important for your business to perform well. Choosing the right tech can really help your business. Tech for email, online stores, customer lists, online billing, and calendars are useful to help you manage and grow your business. Learn how they help your business do better here.
  • Should I focus just on making money in my business?
    For many people who run small or micro businesses, success is not just about money. It also includes being happy with your work and feeling proud of what you do. There are other things that are important to focus on in your business. Learn what they are here.
  • Do you offer refunds for Do It For Me services in the marketing strategy app?
    The short answer is No. You have a cooling off period after you purchase the service of five (5) hours to change your mind about purchasing the service. This means the service you purchase won't be started until five (5) hours from the time of purchase. Within the five (5) hour cooling off window you are welcome to cancel your purchase by clicking 'Cancel' in the Orders screen in the More tab, at the bottom right of the screen. After the cooling off period your service will start and be completed within five (5) business days (Monday to Friday). The service you are purchasing is explained within your strategy, before you purchase. If you change your mind after the cooling off period there is no refund allowed to ensure our people our compensated for their services to our customers. Our aim to make marketing easy and affordable for all small business owners means our Do It For You Services fees are 60%+ less than other expert marketing services. For more information see Terms and Conditions, Disclaimer, and Refund. If you have any questions please contact us at support@strategease.com
  • Why did you create the marketing strategy app?
    I created the marketing strategy app because I know how hard it is to learn new things. See for yourself >
  • What do I do with bad reviews?
    Though they are hard to read, and even harder to accept, there is always something to learn from them. We got a 1-star review in July from Mohamed. Learn why bad reviews can be good for your business and how you can manage there here.
  • What is a marketing strategy?
    A marketing strategy is a detailed plan to attract and keep the right customers for your business. It's much more than promotions, digital marketing, or social media. An effective marketing strategy includes everything that will affect a customer's experience with a company - what they do that can be seen and what they do that can't be seen. The Marketing Strategy app includes everything a small business needs to build a solid foundation for growth and then build the business over time to meet the owner's business and personal goals. The Marketing Strategy app includes how to find and keep new customers, encourage reviews, create promotions, social media, services, products, branding, signage, design & decor, website, retail store, e-commerce store, online communities, search, SEO, giveaways, events, and more.
  • What chapters are in my marketing strategy?
    There may be up to 29 chapters in your strategy. Every strategy is unique and personalised for each business. The chapters you will find in your strategy depend on two things. First, whether customers come to a physical place of business, and second, how you answer the questions you are asked while building your strategy. Over time your chapters will change as your business environment changes and your business grows so that your strategy, and company, stays relevant to existing and new customers. Chapters that may be included in your first strategy Resilience Profile: Make customers feel secure. Competition Profile: How to build customer confidence. Business Personality: Why customers choose your business. Innovation Profile: Create an advantage over your competitors. Website: Legitimise your business. Social Media: Turn followers into customers. Online Search: Get found quicker, increase response. Customer Reviews: What reviews say about your business. Pricing: Attract profitable customers. Online Personality: Increase new customer awareness. Retail First Impression: Get more buying customers. Retail Personality: Increase in-store customers. Retail Condition: What attracts potential customers. Retail Ambience: Making customers feel comfortable. Retail Process: Close more sales. Promotions: Generating new customers all year. Services: How people buy, messages that sell. Products: How people buy, messages that sell. Online Store: Design and content that increases sales. Booking: Increase options, increase customers. Service Guarantee: Improve customer feelings. Employees: Get the right staff. Process: Show your business is trustworthy. Service Professionalism: Increase quality impression. Find New Customers: Get profitable customers. Keep Current Customers: Build loyalty, increase sales & referrals. Customer Service Expectations: Interactions that increase loyalty. Customer Experience: Creating experiences customers expect. Measuring success: Increase revenue with limited resources. If you have questions about the chapters in your strategy please send us a message in the app via the form, or email us at support@stratagease.com
  • What is the definition of Marketing Strategy?
    A marketing strategy is a detailed plan to attract and keep the right customers for your business.
  • What is the Marketing Strategy App by Stratagease?
    Expert strategy is accessible to all, giving growth certainty, confidence, and control. No marketing knowledge is required! Our App makes expert marketing strategy accessible to the smallest businesses – from the sole proprietor (owner/operator) to 9 employees. With the Marketing Strategy App, you can start doing more of what you enjoy and have confidence that you have the correct information to make better growth decisions for your business. Life is short. We know you don't want to waste your life doing things that aren't what you love. With the Marketing Strategy App, you decide and control how fast to grow your business. We also know you want to make an impact on this world. The Marketing Strategy App is here to help you do that. Marketing is now easy to grow your business with a solid foundation to last a lifetime. Here's a 77 second app preview:
  • What is your privacy policy?
    Our privacy policy
  • How does the Marketing Strategy App work?
    The Marketing Strategy App works by asking users easy questions about what they have done, what they are doing now, and their business goals. Its AI engine then builds a personalised marketing strategy.
  • How can I spend more time working on my business?
    Let's talk about why you find it hard to spend time working on your business instead of just in it. Even when you learn what activities to do to grow your business, they don't get done. Learn what gets in the way that holds you back from growth here.
  • What is the Marketing Strategy App?
    The Marketing Strategy App is a tool designed to help small businesses grow. It uses an AI strategy engine to build a personalised growth plan for businesses.
  • What does the Marketing Strategy App do?
    The Marketing Strategy app is designed to empower small business owners to grow their business by 30% or more without needing any prior marketing knowledge. By simply answering easy questions about your business, our AI-powered strategy engine builds a personalised and comprehensive marketing growth plan tailored to your specific needs and goals. The app includes insights on finding and keeping profitable customers and prospects, reviews, testimonials, promotions, social media, digital marketing, services, products, branding, website optimisation, online search, customer experience, tracking success, and more. Whether you choose the Free with Ads version or go Pro for an Ad-Free experience, the Marketing Strategy app provides a clear and confusion-free plan to give you certainty, confidence, and control over your business's growth. Available on Google Play and the App Store, the Marketing Strategy app is your expert, personalised, and affordable solution to increase your business's growth with confidence and control.
  • What's in my marketing strategy?
    The content of your marketing strategy within the Marketing Strategy app is personalised and tailored to your unique business needs and current proficiency. It's based on extensive 15-year research into the most efficient and effective tactics for micro business owners to grow and maintain growth over time with limited resources. While there are thousands of tactics you can employ to find and keep profitable customers, the reality for micro business owners is that resources are limited, and the preference is to spend 99.9% of time doing what they love. The chapters in your strategy are designed to give you back that ability, focusing on what you need to improve and grow rather than what you're already doing well. Here are the potential chapters that might be included in your strategy, depending on your answers: Business Resilience Profile: Make customers feel secure. Competition Profile: How to build customer confidence. Business Personality: Why customers choose your business. Innovation Profile: Create an advantage over your competitors. Website: Legitimise your business. Social Media: Turn followers into customers. Online Search: Get found quicker, increase response. Customer Reviews: What reviews say about your business. Pricing: Attract profitable customers. Online Personality: Increase new customer awareness. Retail First Impression: Get more buying customers. Retail Personality: Increase in-store customers. Retail Condition: What attracts potential customers. Retail Ambience: Making customers feel comfortable. Retail Process: Close more sales. Promotions: Generating new customers all year. Services: How people buy, messages that sell. Products: How people buy, messages that sell. Online Store: Design and content that increase sales. Booking: Increase options, increase customers. Service Guarantee: Improve customer feelings. Employees: Get the right staff. Process: Show your business is trustworthy. Service Professionalism: Increase quality impression. Find New Customers: Get profitable customers. Keep Current Customers: Build loyalty, increase sales & referrals. Customer Service Expectations: Interactions that increase loyalty. Customer Experience: Creating experiences customers expect. Measuring Success: Increase revenue with limited resources. The strategy focuses on areas where you can enhance your business, omitting chapters on aspects you're already proficient in. This ensures a targeted and effective approach, grounded in proven research, to help you improve and grow your business.
  • Do I need to do market research for my business?
    You have a unique view of your business and customers. This insight is important. Often, what you learn every day is more helpful than big market research or complicated data studies. These can be complex and easy to misunderstand. Learn how to use your existing knowledge from customer interactions here.
  • Is there a Free with Ads option for the Marketing Strategy App by Stratagease?
    Yes! New starting August 2023, you get full access free with ads, or you can go Pro with an Ad-Free experience, the choice is yours. With both options you get full access to all of our features and tools, you'll be able to attract and keep the right customers for your business with ease. Our app is designed to make marketing strategy easy and accessible for businesses like yours. From step-by-step instructions to do-it-yourself resources, recommended tools and companies to put your plan into action, and monthly updates to help you stay ahead of the curve, we've got everything you need to grow your business. But don't just take our word for it. One of our early customers said, "This was the best decision I ever made for my business." Using the Marketing Strategy app you'll be able to experience all of these benefits first-hand without any commitment. Don't miss out on this opportunity to grow your business easily and affordably. Steps to get your free personalised marketing strategy: 1) Download the latest version of the app from Google Play or the Apple App Store: App Store (iOS) Google Play (Android) 2) Allow in-app Notifications for extra expert marketing tips and feature updates as they occur. 3) Create your marketing strategy by answering simple questions. No marketing knowledge is required. 4) Use your strategy Free with Ads, or subscribe to Pro for an Ad-Free experience - you decide at any time. For Support: WhatsApp is built into the app so you can quickly get support to achieve your goals. A new video is coming soon, watch this one to show you how to use the app, remembering that NEW - all chapters are unlocked with the new Free with Ads version just released in the App stores:
bottom of page